After Sales

Black Diamond Motors products are sold to customers for its reliability and viability.

To achieve this we have to have constant support of prompt and quality services to our customer. We provide services through our service points situated across India.  Mobile service vans are deputed near operation sites so that the break down can be immediately taken care.

We have full-fledged dedicated service workshop In our factory for prompt settlement and accidental repairs. Our customer care team resolves most of the queries over telephone by educating our customer’s operations team for preventive maintenance and updating them with newer know how. To provide prompt service to our customers at their ease; We have:
– Service at customer’s site.
– Spare parts availability 24×7.
– Regular service camps at strategic locations.
– Dedicated service team of fifield engineers, technicians and staff.
– Our service-sales support network enable us to reach to our customers site with more options, as our customer network node are at different states: Chhattisgarh, Madhya Pradesh, Odisha, Uttar Pradesh, Gujrat, Rajasthan, Haryana, etc.

As we are leader and our vision is customer oriented, this has made us to avail maximum benefits to our end customer from the network of our prominent aggregate suppliers like Hyva, York, Hidromas, Wabco, etc. Our quantum of customers make our supplier like Hyva, York, Hidromas, etc to provide back to back warranties on products and our dedicated service staff monitor well on behalf of our customers.